As an inventor for dozens of patents and software sold for billions of dollars, Mr. Miloslavsky certainly knows the value of products for a high-tech business. Yet in his role in charge of software development and customer implementations at Exigen, Mr. Miloslavsky believes his teams are not making tools to sell, but rather making tools to assist with sales. In other words, his teams focus on technology for creating higher customer value faster.
Over a career of twenty years, Mr. Miloslavsky has worked on technologies as diverse as disk drives, call center technology, war game simulations, and computer operating systems. At firms like Pixar, Guzik Technical, SUN Microsystems and Genesys, he contributed his expertise in equally diverse roles as developer, consultant, engineering manager, CTO and company co-founder.
Mr. Miloslavsky co-founded a previous company with Greg Shenkman: Genesys Telecommunications. For over ten years, he steered the technology to establish the market leader in call center automation and computer telephony integration (CTI) software through expansion, growth, strategy and positioning. In 1997, Genesys became a publicly traded company. The company grew to $300 million in annual sales with Mr. Miloslavsky as CTO and Vice Chairman before being purchased by Alcatel for $2.3 billion in 1999.
As part of on-going expansion and margin creation, Genesys established engineering operations within Canada and Russia in the late 90's. Under Mr. Miloslavsky, Genesys established a culture of collaboration, process quality and customer attentiveness across the global R&D and delivery organizations.
Mr. Miloslavsky emigrated from Dnepropetrovsk, Ukraine, to San Francisco in 1980. He received a Bachelor of Science degree in Civil Engineering from the University of California at Berkeley.